hotjar.com vs crazyegg.com
In a head-to-head comparison of hotjar.com vs crazyegg.com, both platforms offer Heatmaps and Session Replay, but their feature sets diverge significantly. Crazy Egg, one of the pioneers in heatmap technology, provides A/B Testing, Popup CTAs, and API Access, features not listed for Hotjar. Crazy Egg also offers AI-automated analysis and unlimited seats and domains. Hotjar, however, includes Surveys, User Testing, and AI Features, which Crazy Egg does not. Pricing for Crazy Egg ranges from a Free tier to an Enterprise plan at $599/month, with a Starter plan at $29/month, making it generally more transparent than Hotjar's 'Let's talk' for higher tiers.
How the plans compare
Side-by-side pricing across every competitor.
Pricing Comparison
5 tiers across 2 companies
| Plan | hotjar.comSubject | crazyegg.com |
|---|---|---|
Free | $0 | — |
Starter avg $39 | $49 month | $29 month |
Pro avg $99 | Let's talk | $99 month |
Business avg $249 | — | $249 month |
Enterprise avg $599 | Let's talk | $599 month |
Price Positioning
Where each company sits in every tier
Feature-by-feature breakdown
What each product actually ships.
Feature comparison matrix
17 features across 2 companies
| Feature | hotjar.com | crazyegg.com |
|---|---|---|
Heatmaps Analytics | ||
Session Replay Analytics | ||
Funnels Analysis Analytics | ||
A/B TestingGap Core | ||
Surveys Analytics | ||
User TestingUnique Analytics | ||
AI FeaturesUnique AI | ||
AI InsightsUnique AI | ||
Privacy ComplianceUnique Security | ||
Integrations Integrations | ||
Data PrivacyUnique Security | ||
API AccessGap Integrations | ||
Web AnalyticsGap Analytics | ||
Popup CTAsGap Core | ||
Error TrackingGap Analytics | ||
Unlimited Team MembersGap Collaboration | ||
Unlimited DomainsGap Admin |
Coverage by category
Subject's feature adoption per area
How each company positions itself
Tone, value props, and audience signals.
hotjar.com
Subjectcrazyegg.com
Search visibility
Where each domain ranks and what the search landscape looks like.
Keyword Rankings
top 30 by volumeWinning Keywords
Subject leadsContent Gaps
Missed opportunitiesSEO Recommendations
Grounded in ranking dataAd & paid strategy
How each competitor runs their paid acquisition.
Tracking Pixels
Ad Copy Patterns
Key Insight
Primarily relies on Heap Analytics for tracking, with a focus on free trials and demos for lead generation.
Tracking Pixels
Retargeting Signals
Ad Copy Patterns
Key Insight
Extensive use of multiple tracking pixels and conversion tracking, indicating a high investment in paid advertising and retargeting efforts, with a strong emphasis on free trials.
How to win (and where to concede)
Per-competitor playbook for sales conversations.
crazyegg.com
Key Differentiators
Their Strengths
Pricing Comparison
Hotjar offers a free plan and a Starter plan at $49/month, while Crazy Egg's Starter plan is $29/month, but Hotjar includes more advanced analytics and AI features.
Objection Handlers
Subject has, they don't
They have, subject doesn't
How to use this
When selling against crazyegg.com, lead with the differentiators above and pre-empt the listed objections.
Crazy Egg offers a more feature-rich solution for A/B testing and pop-up CTAs with transparent pricing, while Hotjar focuses on a broader range of qualitative feedback and AI-powered insights.